Process
A steady rhythm from the first call to launch and beyond. Here is what happens, how long it takes, and what we need from you.
Project steps, in order
Discover
We talk through your market, your clients, and what you want your site to do, then write it down as a brief.
- You provide
- Your goals, your current site, and examples you like
- We deliver
- A project brief and scope
Plan
We map the pages, decide what each one says, and agree on the visual direction before any design starts.
- You provide
- Photos, logo files, and any content you already have
- We deliver
- Sitemap, messaging outline, and a style direction
Design
We design the homepage and key pages in full, with your feedback shaping each round.
- You provide
- Feedback on each round, collected in one place
- We deliver
- Finished designs for desktop and phone
Build
We turn the approved designs into a fast, accessible site, with forms and tracking wired up and tested.
- You provide
- Final content and answers to any open questions
- We deliver
- A working site on a private preview link
Launch
We check every page on real devices, connect your domain, and go live with redirects in place.
- You provide
- Domain access and your final sign-off
- We deliver
- A live site, a handover walkthrough, and your logins
Look after
For 30 days after launch we fix defects in the work we delivered at no charge. After that, updates and small improvements are quoted in writing first.
- You provide
- Update requests, whenever they come up
- We deliver
- Defect fixes for 30 days after launch
Questions before the first call?